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Service Engineer / Sr Service Engineer

  • Experience : 2 to 8 Years

  • Location : Jammu & Kashmir, Uttar Pradesh, Haryana, Punjab, Gujarat, Maharashtra, Karnataka, Kerala, Tamil Nadu, Assam

  • Qualification: Degree or Diploma in Mechanical/Electrical Engineering

Roles & Responsibilities

  • Erection and commissioning of products supplied by CHIPL.
  • Imparting training to customer team regarding safety, operation and maintenance of CHIPL product.
  • E & C / health checkup of machines/ service reports generation & customer signing.
  • Execution of after sales maintenance service of product (under warranty, post warranty & preventive).
  • Coordination with customer for providing preventive maintenance services.
  • Analysis and resolution of customer complaint.
  • Payment follows up and collection from customer.
  • Recommending spare parts to customers & generating leads.
  • AMC/YCC service contract promotion & conversion.